FAQ’s

FAQ’s

What is a Chilren’s Seasonal Consignment Sale?
The SmartyPants Consignment Sales Event only occurs twice a year, once in the fall and once in the spring. It is a great opportunity for parents to sell their children’s clothing that are still in new or “like new” condition, as well as toys, furniture, and almost anything kid or maternity related. It also provides quality merchandise to buy at rock bottom prices.

Can I bring my kids?
We strongly suggest that you leave you kids at home. This makes it easier to shop without getting distracted and makes it more pleasant for other shoppers. If you must bring your children, then please make sure that you keep them within arms distance at all times and make sure that they do not play with our consignors toys or merchandise.

What do I need to bring to shop?
We recommend bringing some comfortable shoes and clothes to shop in. Bring a large mesh bag, laundry basket, or rolling cart of some sort to put your merchandise in as you shop.  We also ask that you just bring small purses; no large backpacks or bags for the security of our consignor’s items.

How do I get a Pre-Sale pass?
When you do one of the following you earn a pre-sale pass into the sales event BEFORE the public: Consign, Volunteer, Barter, or sponsor our event by either advertising or vending with us. See our  page for more details.

Who can participate in selling? How do I do it?
Anyone can participate! Just get started by registering to be a consignor and our systems walk you through it all. You just need to have at least 20 items or $100 worth of merchandise to participate.

How can I get a higher % for consigning?
You can get up to 80% of your consigned items by volunteering. See our volunteer page for more details.

Do I really need to iron my clothing items?
YES! The better it looks, the more likely it will sell. Extremely wrinkled clothing will not be accepted. They just simply do not sell.

If I registered at a prior sale, do I need to register again?
Yes. You must register for every sale you want to consign in. You will keep the same consignor number for each sale you participate in. If you have items that did not sell at a previous sale and you still have the tags you do not need to re-enter your items unless you want to change the price. You do however need to move “old inventory” into “new inventory” on the consignor home page so that it rings up at the new sale.

How long does it take to drop off my items?
Typical wait time is 30-45 minutes for drop off. This varies of course upon how many items you have and what part of the day it is. If you have more than 150 items we ask that you sign up for TWO drop off times. We urge you to help speed up your drop-off by having your items correctly hung, tagged and bar coded, as well as having them in order by gender and size when you bring them in.

How do I check for recall items?
It is the responsibility for the consignor to check their items for recalls. Please check the website below to see if you have any recalled items. We don’t want to pass on dangerous items or merchandise to other children or babies.

CPSC Handbook for resale items:
http://www.cpsc.gov/CPSCPUB/PUBS/thrift/thrguid.pdf

CPSC Search for specific items:
http://www.cpsc.gov/cgi-bin/prod.aspx

Do I get my hangers back?
Unfortunately No. Hangers from your sold items will not be returned to you. However, you will have the opportunity to be given the hangers from the items you purchase at the sale, as well as hangers from your unsold items.

How do I price my items?
Price them to sell! See our suggested price list.

How do I make my tags?
You can print your tags from your own computer on card stock paper. Click HERE to see our page on Tagging and Bar Codes.

How do I pay for my items?
We accept cash, VISA or MasterCard.

Will there be local businesses participating?
Yes! We have a variety of different advertising/vending options. If you have a local business that is family friendly catering to moms and kids and would like to advertise with us or set up a vending table, then contact us and pending on spots available, we would love to have you!

Why am I being charged $10 to consign with Smarty Pants?

The $10 fee is to help cover building costs as we are located in prime retail district.  The location will bring in a lot more traffic and you will therefore have the opportunity to sell more of your items. Smarty Pants also offers a unique opportunity to make a  5% referral bonus on every consignor that you bring to Smarty Pants based on their sales. Very unique and …… very rewarding…. and you can make a LOT more than $10!